"Great!" I thought, and waited for my "every letter published gets this gift" which didn't arrive. I consulted with Vivienne, and asked how long she thought it should take. We decided to wait until the next issue was out, and then I e-mailed them to say that the items appear to have got lost in the post. Nothing. No response, and I pretty much gave that up for lost. I was mildly disappointed, and they became known to family as "The publisher that doesn't keep their promise"
Yesterday the postman knocked on the door because the letter was too big for the slot. It was my gift!!!! I suspect there had been a piece of paper stuck in the bottom of somebody's in-tray which only just surfaced to cries of "Oh crumbs, we'd better do something about this one" It quite made my day. So now I can offically announce the Future Publishing are the people who DO keep their promises (but it may take a little longer than you expected).
Excuse me but I feel I should go and e-mail them again to congratulate them, with absolutely no irony intended.

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